--- url: https://docs.revis.io/uploading/delete-and-restore-from-trash.md description: >- Delete files, folders, and reviews, then restore them from the project's Trash or delete them permanently. --- # Delete files, folders, and reviews and restore them Deleted files, folders, and reviews go to the project's **Trash**. From there, an admin can restore them or delete them permanently. Nothing in the Trash expires on its own. ::: info Before you start * **Who:** the organization's Owners and Admins, and the project's Project Admins. Everyone else in the project can open the **Trash** and see what's in it, but can't delete, restore, or permanently delete anything. * **Where:** the web app. ::: ## Delete files or a folder Files you remove go to the Trash at once, without asking you to confirm, and there's no undo: restore them from the Trash instead. Deleting a folder also sends every subfolder and file inside it to the Trash. ### Delete files 1. Open the project and select **Files & Folders** in the left sidebar. 2. Right-click a file and select **Remove**. To remove several, select them, right-click one, and select **Remove items**, or select the trash icon (**Remove selected items**) in the bar that appears. ### Delete a folder 1. In **Files & Folders**, right-click the folder and select **Delete**. 2. Select **Delete** in **Delete Folder**. **Remove** inside a review is different: it takes the file out of that review only, and the file stays in **Files & Folders**. ## Delete a review 1. On the **Reviews** page, point to the review, open its menu (the three dots), and select **Delete review**. You can also right-click the review. 2. revis.io deletes it straight away and shows **1 review deleted** with **Undo** for about six seconds. After that, restore it from the Trash. To delete several reviews, select **Select reviews** (the checkbox icon next to the search box), check the reviews, select **Delete selected reviews** (the trash icon), then select **Delete** in **Delete Reviews?**. revis.io shows **2 reviews deleted**, and so on, with **Undo**. Deleting a review doesn't delete its files. Files in **Files & Folders** stay there, even if you later [delete the review permanently](#delete-something-permanently). ## Restore something from the Trash 1. Open the project and select **Trash** in the left sidebar. 2. Choose a tab: **All**, **Items** (your files), **Reviews**, or **Folders**. 3. Open a row's menu (the vertical dots at the end of the row) and select **Restore**. To restore several, select their rows and select **Restore** in the bar at the top. revis.io shows **Restored**, and the row leaves the Trash: files return to their folder, and reviews reappear on the **Reviews** page. A file kept by a folder's permanent delete has no folder any more: find it under **All Files** in **Files & Folders**. Restoring a folder also restores the subfolders and files that were deleted with it. If a row stays in the Trash after you select **Restore**, reload the page and try again; revis.io doesn't show an error. Deleted projects don't appear in the Trash. ## Delete something permanently ::: danger **Delete Permanently** can't be undone. * A file deleted this way is also removed from every review that uses it. * Permanently deleting a folder also deletes its subfolders and the deleted files in them. Some files stay in the Trash; see [Delete Permanently fails or keeps a file](#delete-permanently-fails-or-keeps-a-file). * Permanently deleting a review also deletes its files that are in the Trash and used nowhere else. See [Files kept when you permanently delete a review](#files-kept-when-you-permanently-delete-a-review). ::: 1. In the **Trash**, open a row's menu and select **Delete Permanently**. To delete several, select their rows and select **Delete Permanently** in the bar at the top. 2. Confirm with **Delete Permanently**. revis.io shows **Permanently deleted**. ### Delete Permanently fails or keeps a file revis.io won't permanently delete a file that's still processing, or that a screen recording's edit uses as a clip (a recording's edit can include clips from other files). To delete such a file: * If it's still processing, wait until it's ready, then select **Delete Permanently** on it in the **Items** tab. * If it's used as a clip, select **Delete Permanently** on that file alone in the **Items** tab. **Failed to permanently delete** names the recordings that use it. If you no longer need them: 1. If a recording isn't in the Trash yet, remove it in **Files & Folders** (see [Delete files](#delete-files)). 2. In the **Trash**, open the **Items** tab, open each recording's menu, and select **Delete Permanently**. Its edit goes with it. 3. Select **Delete Permanently** on the file again. * If you still need a recording, you can't permanently delete the file. Even a recording that's in the Trash blocks the delete, because you could restore it. A permanent folder delete is the exception: recordings deleted with the folder don't block its files. The refusal reads, for example: "“Interview” can't be permanently deleted: it's used as a clip in the edit of “Highlights”. Remove it from that edit first." Ignore its last sentence: deleting the clip in the recording's editor doesn't release the file. With several rows, the message gives only the first reason. After you permanently delete a folder, the files it kept stay in the Trash, under the **Items** tab, outside any folder. **Some files kept** names up to two of the clips, counts the rest, and says why; files still processing get no message. ### Files kept when you permanently delete a review When you permanently delete a review, revis.io keeps a file if the file, or another version of it, is: * in **Files & Folders** * in a folder in the Trash * in another review, even one in the Trash * taken out of another review, and that removal hasn't been permanently deleted * used as a clip in another recording's edit revis.io also keeps files that are still processing. To delete a file that stayed: 1. If it's in **Files & Folders**, right-click it and select **Remove**. 2. In the **Trash**, open the **Items** tab (it also lists files deleted with a folder), open the file's menu, and select **Delete Permanently**. If **Failed to permanently delete** appears, see [Delete Permanently fails or keeps a file](#delete-permanently-fails-or-keeps-a-file).