Delete files, folders, and reviews and restore them

Deleted files, folders, and reviews go to the project's Trash. From there, an admin can restore them or delete them permanently. Nothing in the Trash expires on its own.

Before you start

• Who: the organization's Owners and Admins, and the project's Project Admins. Everyone else in the project can open the Trash and see what's in it, but can't delete, restore, or permanently delete anything.
• Where: the web app.

Delete files or a folder

Files you remove go to the Trash at once, without asking you to confirm, and there's no undo: restore them from the Trash instead. Deleting a folder also sends every subfolder and file inside it to the Trash.

Delete files

1. Open the project and select Files & Folders in the left sidebar.
2. Right-click a file and select Remove. To remove several, select them, right-click one, and select Remove items, or select the trash icon (Remove selected items) in the bar that appears.

Delete a folder

1. In Files & Folders, right-click the folder and select Delete.
2. Select Delete in Delete Folder.

Remove inside a review is different: it takes the file out of that review only, and the file stays in Files & Folders.

Delete a review

1. On the Reviews page, point to the review, open its menu (the three dots), and select Delete review. You can also right-click the review.
2. revis.io deletes it straight away and shows 1 review deleted with Undo for about six seconds. After that, restore it from the Trash.

To delete several reviews, select Select reviews (the checkbox icon next to the search box), check the reviews, select Delete selected reviews (the trash icon), then select Delete in Delete Reviews?. revis.io shows 2 reviews deleted, and so on, with Undo.

Deleting a review doesn't delete its files. Files in Files & Folders stay there, even if you later delete the review permanently.

Restore something from the Trash

1. Open the project and select Trash in the left sidebar.
2. Choose a tab: All, Items (your files), Reviews, or Folders.
3. Open a row's menu (the vertical dots at the end of the row) and select Restore. To restore several, select their rows and select Restore in the bar at the top.

revis.io shows Restored, and the row leaves the Trash: files return to their folder, and reviews reappear on the Reviews page. A file kept by a folder's permanent delete has no folder any more: find it under All Files in Files & Folders. Restoring a folder also restores the subfolders and files that were deleted with it. If a row stays in the Trash after you select Restore, reload the page and try again; revis.io doesn't show an error. Deleted projects don't appear in the Trash.

Delete something permanently

DANGER

Delete Permanently can't be undone.

• A file deleted this way is also removed from every review that uses it.
• Permanently deleting a folder also deletes its subfolders and the deleted files in them. Some files stay in the Trash; see Delete Permanently fails or keeps a file.
• Permanently deleting a review also deletes its files that are in the Trash and used nowhere else. See Files kept when you permanently delete a review.

1. In the Trash, open a row's menu and select Delete Permanently. To delete several, select their rows and select Delete Permanently in the bar at the top.
2. Confirm with Delete Permanently. revis.io shows Permanently deleted.

Delete Permanently fails or keeps a file

revis.io won't permanently delete a file that's still processing, or that a screen recording's edit uses as a clip (a recording's edit can include clips from other files). To delete such a file:

• If it's still processing, wait until it's ready, then select Delete Permanently on it in the Items tab.
• If it's used as a clip, select Delete Permanently on that file alone in the Items tab. Failed to permanently delete names the recordings that use it. If you no longer need them:
  1. If a recording isn't in the Trash yet, remove it in Files & Folders (see Delete files).
  2. In the Trash, open the Items tab, open each recording's menu, and select Delete Permanently. Its edit goes with it.
  3. Select Delete Permanently on the file again.
• If you still need a recording, you can't permanently delete the file.

Even a recording that's in the Trash blocks the delete, because you could restore it. A permanent folder delete is the exception: recordings deleted with the folder don't block its files.

The refusal reads, for example: "“Interview” can't be permanently deleted: it's used as a clip in the edit of “Highlights”. Remove it from that edit first." Ignore its last sentence: deleting the clip in the recording's editor doesn't release the file. With several rows, the message gives only the first reason.

After you permanently delete a folder, the files it kept stay in the Trash, under the Items tab, outside any folder. Some files kept names up to two of the clips, counts the rest, and says why; files still processing get no message.

Files kept when you permanently delete a review

When you permanently delete a review, revis.io keeps a file if the file, or another version of it, is:

• in Files & Folders
• in a folder in the Trash
• in another review, even one in the Trash
• taken out of another review, and that removal hasn't been permanently deleted
• used as a clip in another recording's edit

revis.io also keeps files that are still processing.

To delete a file that stayed:

1. If it's in Files & Folders, right-click it and select Remove.
2. In the Trash, open the Items tab (it also lists files deleted with a folder), open the file's menu, and select Delete Permanently. If Failed to permanently delete appears, see Delete Permanently fails or keeps a file.

Related articles

• Upload and organize files in folders
• Manage reviews from the review menu or in bulk
• Understand organization and project roles